All of our concrete products are hand poured and made to order. Once you place an order, we begin the process of creating your unique pieces.

This process typically takes between 2-7 business days, as we prioritise quality and attention to detail.

Once your order has been dispatched, you can expect your package to arrive within 5-11 business days. Please note that these shipping times are estimates only and may vary.

If your order is required before a specific date, we recommend contacting us prior to placing your order.

Due to the handmade and customised nature of our items, we only accept returns on faulty or damaged products.

We are unable to accept returns or exchange requests due to change of mind so please choose carefully.

Our full refund policy can be viewed here

Only one discount code can be used per order and cannot be combined with other promotions.

We apply a natural sealer to all our concrete products which acts as a barrier against water and reduces the chance of staining. However, since concrete is porous, it can still absorb liquids and waxes, leading to marks and stains.

We recommend cleaning up spills immediately to prevent staining. To clean our concrete products, simply use a warm damp cloth to wipe them down.

To prevent damage, do not place our concrete products in the dishwasher or submerge in water.